It has come to our attention that none of our emails are getting through to users with Gmail accounts, they are going direct to the spam folder. Unfortunately clever old Google doesn’t display your spam folder by default so unless you enable this you will never find these emails…and possibly others as no spam filter is 100% accurate.

So to view your spam folder in Gmail…

1) Go to settings by clicking on the little cog to the top right.
2) Select the Labels tab.
3) Ensure ‘All Mail’ and ‘Spam’ are selected as ‘Show’

Now you will be able to ensure nothing has ended up in your spam folder by mistake, if something has that shouldn’t like one of our emails just add us to your safe senders list.